I have had good experiences with the services. I appreciated when one representative was honest when they were on the fence about a recommendation. They took an extra moment to explain and let me consider my decision. This built trust and customer loyalty. Very grateful to have that in our community.
I was here about a week ago. Everyone there was so nice and helpful. Went in knowing what I wanted and Russ was understanding and accommodating. No high sales no trying to talk me into more, just great customer service. Had to come back the next day because my own mess up. But the next day I called and talked to Dante, he was very helpful and did he best to make sure I could afford the car. After a few phone calls and kind words they were able to work with me to get a car! I will say one thing that stood out to me, when asking about why I was asking for a specific price, I said it was my own personal budget, Dante responded with, “I respect that.” No “well it’s just X amount more”, no “let’s find something else then” just “I’ll see what I can do I’ll call you back.” That will always stand out to me. Hopefully the car last a long time but if I ever want or need another, I will definitely be going back here! Thank you to everyone there!
Russ Solnyshkin helped me with getting my first car. He is AWESOME, funny, genuine, and honest to the ground. Definitely recommend getting a car here from Russ he listens to your needs and finds you a car in your budget. He wasn’t pushy or anything like that. The service here is awesome too. Hailey helped me out a lot. Definitely recommend this place!
I no longer live in Portland but was here for a visit. My sister aloud me to use her car but it needed to be maintenance. So I went to visit my old friends at Rustom Nissan. A last, all my old friends were retired or on vacation. So my new friends told me to come in 8am for a walk in the next day and they'd get my sister's car taken care of. The next morning that car was taken care of in a timely manner and I was my sister's hero of a little brother. The End
Yesterday I went in and Rigoberto helped me find the perfect car! He was so kind and helpful in the otherwise stressful car shopping experience. I would 100% recommend you to purchase a car from Rigoberto he will hook you up!
I had wonderful experience at this Dealership, the salesmen were very helpful. Any and every worry I had; the salesman (Riggo) greatly put me at easy by answering all the questions. He also took into count my thoughts of what I wanted in a car and I walked out of the dealership feeling great. I would highly recommend to check it out
Happy owner of a new to me 2015 Nissan Juke. It is a blast to drive. So happy I stopped by Nissan of Portland. Great service through each step of the car buying process. A rainy day hid moisture in the headlight. The next day I found the moisture was still there. NoP said, "We got it covered." No problem. A new headlight assembly later and everything is good to go. They will be seeing me again.
My salesman Xavier was great. I highly recommend him. The lady manager was also excellent. Would do business with her I the future as well. Great team.
Wanted to say thank you so much to Dante and the fantastic team at Nissan of Portland for helping me find my new car! I’m so happy I came in and finally found what I was looking for. Special thanks to Haley of Service for being amazing!
Rose is the reason I will be bringing my car here from now on. First day in WA, my car stopped. Called Rose, who took care of me from start to finish, even calling to let me know I left my notebook in the rental car. Rose really saved my bacon with that call. Jake was terrific too. Even giving me a lead on a new Insurance person! Rose was pleasant, efficient, and oh so helpful! I trusted her from Hello.
I took my car for service and found that the people in the service department were attentive and thorough in their assessments as well as over all service. My suv is back in tip top condition. The repair took a week; I was provided a loaner vehicle so the process was seamless. When i dropped off their vehicle hours later I discovered that my wallet was misplaced and after retracing my steps it lead me back to the dealership. By this time it was after hours and only a few of the sales team remained. The doors were locked and they could have just motioned that they were now closed and to come back once they reopen. Instead they allowed me in and after I told them I left my wallet in the car Adam and another gentleman assisted in first locating the car (on a very large lot) and making sure it was in there. Then they had to call Emily from service to get the keys. The efforts of this amazing team made an already satisfied customer's day. Thank you so much!
I needed to have my oil changed and learned that I needed new rear brakes and drums. They completed the work sooner than was quoted and my car drives so well now! Everyone is always so kind and friendly and I will always bring my car here for care.
It was for my oil change. The staff is amazing. They answer all my questions. I brought my 1 year old border collie with me and they loved on her so much. You guys are amazing.
Just purchased a beautiful Nissan Titan Platinum reserve from Nissan of Portland. After much research and price comparing Nissan of Portland was hands down the best deal. The staff at Nissan of Portland were a pleasure to deal with, the sales manager Jake was on top of his game and made our transaction smooth and extremely professional as did our sales assistant Keelan. He made sure every detail of our purchase was handled in a most professional and efficient manner which made buying our new Titan a most enjoyable experience. Brian in the finance department was wonderful to work, his years of experience made the paperwork a breeze. Over all they were outstanding at what they do and their service to the customer.
Informing them of my pending move and with my Titan in the shop, they provided me with a Frontier pickup; in addition, Emily mentioned that it might be some time before a part was sourced and informed me of their detailing service. I had to return to dealership to retrieve stingers/tow hitches from my Titan; they graciously escorted me to the lot to gather my things. Just an awesome group of folks to work with!
Was greeted right away, no waiting. The young man who helped me (sorry I can’t remember his name) was courteous, cheerful and kept me well informed of all the work being done. Definitely a good front desk person!
More or less, everything went fine. Intake was smooth and I was notified just over an hour that my car was ready to be picked up. It did take a while for my car to be brought out front, (over 5 minutes) after I arrived. I do wish that there would be additional touch-ups when your car is serviced (windows washed, floor vacuumed when applicable), but that's just me.
I've always had a wonderful experience with Nissan of Portland with is being my second time. I've purchased three Vehicles there and I will continue as a loyal customer. My Sales Representative is world class (Dante Q.) and I wouldn't change anything about the overall experience. So this place will be the place for me whenever I decide to purchase cars in the future. I've also recommended lots of my associates to do the same. There's not anything I would change or complain about. The overall staff, environment and are the best in town!!!! For sure hands down.
Five Stars to Jake and Mathew and the entire team. We had such a smooth, No B.S. experience buying our new Nissan Sentra SR from Nissan of Portland. We live in OS Washington. Prior to coming down to Portland we went to 5 Nissan Dealers in Washington and had anywhere from mediocre to terrible experiences. My wife happened to call Nissan of Portland and spoke with Jake. 2 phone calls later, we started heading down to Portland. Everyone was sooo friendly and instead of a stressful experience, we actually had fun; weird right! I would highly recommend buying a Nissan from Jake and company at Nissan of Portland! We have had our Sentra SR for a month now and love, love, love it. I have owned 3 other Nissan Sentra's prior to this one and there is no comparison. This Sentra is VERY comfortable and VERY fun to drive. Wow, what an improvement from my previous Sentra's. The last one I owned was a 2012 SL and our son is still driving it today; 155K miles and no problems! The Nissan Sentra is a great car for a great price!!!!!
Dante Quinones is a model salesman. I enjoyed doing business with him, because he did not pressure me into a sale. I felt very comfortable with him. And I felt assured, he definitely had my best interest at heart. I brought my son with me to assist with negotiation, he does not trust car salesman. Within a few minutes he relaxed, and was comfortable with Dante. DANTE IS A BLUE RIBBON KINDA GUY!!! He represents personal integrity!
Dewey White was an amazing seals man. He was funny. And helpful. He worked hard to get me what I wanted and at the end of the day we both where happy. I'm loving my new car.