Our Reviews
I so highly appreciated Kenny’s help. He made me feel important throughout the entire time I was there and went above and beyond to guide me step by step. He is also very friendly and personable. He made the process extremely smooth. I definitely left with a vehicle that I love so much and meets all my wants. I also got an awesome deal too which made me feel that Nissan as a whole does care for their customers. I will definitely continue coming back and will definitely refer anyone to come and get the best experience and get an amazing vehicle just like I did.
Did not make a purchase yet, but wouldn't hesitate to do business here. Sales consultant Dante was amazing. The most accommodating, no pressure sales experience I could have imagined. I recommend including this place and Dante especially in your search.
This is the second vehicle we have purchased from Nissan of Portland. This time our sales person was David Anderson. I'm not always inclined to write reviews like this. However, I had such a great experience, I'm making this review a priority (we literally finished paperwork for the car today). David is kind, patient, and sharp. He knows is stuff without seeming toxic or overbearing or going on and on. He's helpful and salesy without blowing smoke up your you know what. He answers your questions (as many as you throw at him and even if they come while he's still trying to answer your previous question because you can't stop yourself from asking another). He is a good communicator and I'm pretty picky especially since I communicate for a living as an attorney and because I have zero tolerance for phony/shady/mind games/avoidance, etc. All in all, we had an amazing experience working with David and his team. I would highly recommend you go to Nissan of Portland and if possible, specifically work with David. Being salesy while also being decent should be an exception or notable. In this case it is. Thus, my review. David, thanks for being more than decent.
*** VERY SOLID TEAM HERE *** I went out car shopping with a friend, we went to multiple dealerships. No luck at any and many were pushy. Finally I say let's check out Nissan. I take my car there and their service team for oil changes and maintenance is great always. We were greeted by Ivan in Sales. He was calm and welcoming. We told him exactly what we were looking for and he found us a car that was very close to everything she wanted. Once she decided the car was what she wanted he turned us over to the Manager. Jim the Manager of Nissan was incredibly kind and helpful with my friend while she was figuring out all the moving parts to get the car. He accommodated us to the tee. At the end he even offered to wash my car. If you want a great experience while buying your next vehicle, GO HERE!
When my boyfriend’s Sentra broke in the middle of a road trip home to Washington, we looked around for places to have our car repaired. The initial service location our insurance sent us to had to turn us away due to an overbooked service center, and so we were left to look around for a different place to seek help. We were afraid that because of the combination of the situation, the short notice, and the unknown reason behind our breakdown, no one would be able to help us. We called Nissan of Portland and they said that though they serviced by appointment only that we were welcome to bring the car by to see what could be done. And they were LIFE SAVERS! Especially the service advisor Haley H. She listened to our issue, got us worked in, answered all our questions, and kept us updated with what was going on. Very professional, affable, and extraordinarily helpful. We didn’t feel stressed at all during the diagnosis and fix, as we felt confident that our vehicle was being taken care of. A few hours later our issue (a busted blower motor) was resolved and we were back on the road home. We were so worried that this would be a multi-day affair, but those in the service department (and Haley in particular) at this location were so nice and accommodating of our situation despite being busy and got us in and out within the same day. Thank you so much!
Dave was the main reason I got my car from Nissan of Portland. customer service was the best. I was about to get my car at other dealership but I did not because of customer service was bad. Thank you for having a very well quality employees who well take care customers.
Bought a used 2015 Toyota Highlander at Nissan of Portland. Junior helped us out with the purchase. He was really kind and personable. He even helped us load our car seat in the cars while we test drove them. The car is in great condition and was fairly priced. Thanks Junior!
David was exceptionally attentive and went above and beyond to answer my questions about the vehicle I was interested in. He relayed detailed information by text, photos, and phone before I even set foot on the lot. The team was great and worked efficiently on my trade-in and purchase. I drove away very happy with my new vehicle.
Very good service!! Honest and willing to work with you. They make sure every number in loan is explained and understood and don’t try to pressure you into any sort of extra stuff and make sure you know love your choice and what you are getting.I had the pleasure of working with Ian and his manager and they where amazing!! 100% recommend Them!!
I had a routine oil change and inspection of my 2010 Frontier. The service was prompt and thorough. There were a couple of service items that needed attention. There wasn't pressure to get it done through NOP. The service advisor was easy to work with. I'm looking to upgrade my truck in the near future and plan on buying from this dealership.
I had an amazing time shopping for a trade in car while at this dealership. I worked with JR and when I tell you that this guy really does care about whats best for you, I mean it. He took his time with me even when i'm new to this process and got me the best deal he could. Would definitely recommend him and this dealership to all owners!
I want to express my gratitude to Ruslan for assisting me in finding the perfect car. I really appreciate the dedication and effort he put into verifying every detail. I appreciate his pride in the organization and the way he speaks about it. Please pass on my thanks and regards to his manager Brian (if I remember his name correctly) who also helped me with the financing and accounting aspects of the purchase.
I came in looking for a good car within my budget and Ruslan helped me find exactly what I was looking for he helped me and my family find the perfect car for me and I could not be more grateful. Thank you so much to Nissan of Portland and to Rus for helping me get my first dealership car much love. Also big shout out to Brian as well these 2 are like a dynamic duo. 10/10 highly recommend
My wife and I came in to check out the Rogue and was greeted by Calvin. He was very patient and answered our questions, then the test drive sealed the choice. As we made the deal on the car for her, I saw the Beast! The 2023 Titan in the desert sand tan, and I was hooked. My 2012 F-150 had been totaled in the storm on the 23rd of December and I was looking for the truck with the power to do what I need, and just not happy with the new Fords or Chevys. I bought the Titan 2 days later over the phone, and again Calvin just made the deal all the better. I have only purchased 1 NEW vehicle in my 55 years of driving, and this is my 2nd. Service after the sale extraordinaire, and I feel that we have a friend for life and the dealership truly lives up to its reputation as the best Nissan dealership in the West! Y'all Rock! Thanks for a truly satisfying experience.
I bought a new Frontier from Nissan of Portland and am very happy with the experience. Russ was very helpful and professional and there were no high pressure sales tactic. They were fair in their pricing and were able work with me on financing. Overall the customer service was great. If your in the market for a new vehicle, I’d definitely recommend going to Nissan of Portland.
Karrar is the man! Truly enjoyed working with Karrar as sales consultant & main manager Jim. They helped me to purchase & finance the Leaf EV… whole experience was a breeze. Got car warranty extension at no extra charge. Numbers made sense. My dogs got treats. So far so good.
Karrar was amazing to work with! He listened to our needs, respected our decisions and time line, and ultimately helped us get the deal we were comfortable and happy with. He was hilarious and made my kids happy too! He took care of us. Would highly recommend him and Nissan of Portland! Excited for our new car!
I recently purchased a car through Nissan of Portland, and am 100% satisfied. Karar made my first time buying a vehicle very quick and easy. Up front and honest about every detail and walked me through EVERYTHING to make sure I truly understood the paperwork I was signing. 10/10 recommend doing business with him.
I have had good experiences with the services. I appreciated when one representative was honest when they were on the fence about a recommendation. They took an extra moment to explain and let me consider my decision. This built trust and customer loyalty. Very grateful to have that in our community.
Thanks to Dante and his entire team for helping me get my new car :) the whole process was stress free and the staff was very professional from start to finish. I couldn’t be happier :)
I was here about a week ago. Everyone there was so nice and helpful. Went in knowing what I wanted and Russ was understanding and accommodating. No high sales no trying to talk me into more, just great customer service. Had to come back the next day because my own mess up. But the next day I called and talked to Dante, he was very helpful and did he best to make sure I could afford the car. After a few phone calls and kind words they were able to work with me to get a car! I will say one thing that stood out to me, when asking about why I was asking for a specific price, I said it was my own personal budget, Dante responded with, “I respect that.” No “well it’s just X amount more”, no “let’s find something else then” just “I’ll see what I can do I’ll call you back.” That will always stand out to me. Hopefully the car last a long time but if I ever want or need another, I will definitely be going back here! Thank you to everyone there!
Russ Solnyshkin helped me with getting my first car. He is AWESOME, funny, genuine, and honest to the ground. Definitely recommend getting a car here from Russ he listens to your needs and finds you a car in your budget. He wasn’t pushy or anything like that. The service here is awesome too. Hailey helped me out a lot. Definitely recommend this place!
I no longer live in Portland but was here for a visit. My sister aloud me to use her car but it needed to be maintenance. So I went to visit my old friends at Rustom Nissan. A last, all my old friends were retired or on vacation. So my new friends told me to come in 8am for a walk in the next day and they'd get my sister's car taken care of. The next morning that car was taken care of in a timely manner and I was my sister's hero of a little brother. The End
Yesterday I went in and Rigoberto helped me find the perfect car! He was so kind and helpful in the otherwise stressful car shopping experience. I would 100% recommend you to purchase a car from Rigoberto he will hook you up!
I had wonderful experience at this Dealership, the salesmen were very helpful. Any and every worry I had; the salesman (Riggo) greatly put me at easy by answering all the questions. He also took into count my thoughts of what I wanted in a car and I walked out of the dealership feeling great. I would highly recommend to check it out
Happy owner of a new to me 2015 Nissan Juke. It is a blast to drive. So happy I stopped by Nissan of Portland. Great service through each step of the car buying process. A rainy day hid moisture in the headlight. The next day I found the moisture was still there. NoP said, "We got it covered." No problem. A new headlight assembly later and everything is good to go. They will be seeing me again.
My salesman Xavier was great. I highly recommend him. The lady manager was also excellent. Would do business with her I the future as well. Great team.