Recently took my 05 Quest in for routine service (tune up/brakes/alignment), check on a couple of lights that were on and to check the drive train after recent repair with another company after hitting a curb and breaking the tie rod. I could not have been more pleased with this service!! They did all of the diagnostics we asked for, called back with a price and had it completely repaired and running perfectly the next day. Additionally, they didn't charge us for diagnostics or the rental we used during the 2 days that they had our vehicle. No nickel and diming here. All of the staff here are very nice, professional and helpful. This place is what we all hope for when having our vehicles serviced. Honest, worry free and as budget friendly as possible. We will definitely be returning here for our future car care and maintenance needs. Thank you Bob B for making this an easy and painless experience!
While on Thanksgiving vacation from out of state, our vehicle had a major mechanical failure. Instead of high repair costs & lengthy delays, we elected to purchase a new 2014 Nissan Sentra from NoP. This was our best experience ever. Jared, Nick & Peter made us feel welcome, without the stereotypical negotiations or haggling. We talked, they listened & made it happen. They were very professional, informative & courteous. We really felt welcomed. I highly recommend them.
Went in looking for a car for my wife. Met Chris Harshman who was very open and friendly from beginning to end. He was on point and very professional and helped us understand more about all the options at Nissan. We ended up buying a used Murano and was able to walk away with a great deal. There was no back and forth argument or pricing disputes. Chris was great and helped us make a decision based on our comfort and our financing that met our needs. I recommend anyone looking for a new or old Nissan to give Chris Harshman a call. He went above and beyond was made our buying experience great!
This by far was the best experience I've had with a dealership. Everyone was friendly and respectfut, not pushy. I came in prepared with research on the type of vehicle I wanted to buy, pricing information (TMV, Kelly Blue Book Value, and price comparisons from other dealerships in the Portland Metro Area), and a specific budget for the purchase of the car. They knew my terms and were willing to work with me to get me into the car I wanted, which was a Nissan Altima. I highly recommend this dealership to anyone looking to buy an new or used vechicle. You can't go wrong with any of the salesperson. The finance gentleman was also great to work with.
I visited this dealership because few in my area carried the 2014 Rogue. I was very pleased with Chris's attention to detail and his interest in what I was looking for. The negotiating was a bit stressful, but otherwise, it was a positive experience. There was great attention to detail and customer service.
Best car buy experence ever! Pete my salesman was such a pleasure to work with. Highly recomend them for there outstanding customerservice! A++ I love my new Leaf. No gas
Car shopping/ buying is about as much fun as cleaning the toilet, so when I decided to trade in my car for another used vehicle, I "sighed". I scoured the Internet for a week prior to my escapade and had a list of 4 cars that I wanted in order of my favorite. I ventured out on a Saturday and my first stop was Nissan of Portland. I parked and found the car I wanted. I opened the door and the inside smelled good. Then a very nice man - Miguel - introduced himself and he smelled good, too. Always a plus when the Used Car and the salesman do not smell like cigarette smoke. I was happy. We got into the car and started the test drive. I started asking Miguel my list of questions and he was REFRESHINGLY HONEST and said, "I don't know as much about Toyotas, I will answer all the questions I can and then will get some help with the rest of the questions at the dealership." That honesty will bring me back to this dealership again and again. The negotiations are usually the most painful part of the car buying process. Miguel's manager came out - Pete. I had a certain price that I wanted for trading my car and they had a certain price that they wanted to give for my car and sell their car. It is always the ping-pong match. But this time it was different. I said, "Pete, I am a rock-star in the credit department...you give a little and I'll give a little and let's get this done." Pete was great and didn't even blink - and said, "You got it." I was thrilled and I'm going back. Best dealership I've worked with in 10 years and they're getting our business again. Thank you!
My husband and I were looking to trade in our 2005 Durango for a new car and loved the look and features of the 2013 Nissan Altima. We are military and stationed at Ft Lewis, WA but we are both from Oregon. After talking to the sales people over the phone and online we drove down to portland with our 14yo nephew our 2 1/2yo daughter and our 3 week old daughter. Our experience was amazing. We were Brents first customers because he was still in training and he did a wonderful job. I would recomend him and the dealership to anyone. They are super fast and friendly. We were in and out of there in about 3 hours. That is the fastest I have ever been in and out of a car dealership and with the car I wanted at a great price. Thank you Nissan of Portland We love our new car.
I have been car shopping for months, been to dozens of dealers all around the Portland area. None of those dealers even came close to the quality of customer service, professionalism, knowledge of product, williness to help the customer without the over-pressure of most dealers. I felt like I was buying from family. Very honest, up-front, helpful, polite. They have completely changed my view of car dealers. Certainly the best car buying experience I have EVER had. I am not sure I could go to any other dealership in the future. Simply brilliant sales philosophy and customer service. The other dozens of dealers I visited should take training from the folks at Nissan of Portland. Great job team!!
Best new car buying experience I've had. I called the internet department wanting a new blue Versa at close to the lowest price I could get a gray one for elsewhere. They promptly found one on the lot, gave me a stock number and great price. Went down that night and had an easy and pleasant purchase experience, including financing. Kiwi was great to deal with. Thanks also to his manager, Chris. Highly recommend them. Carol of Beaverton
I went to Nissan of Portland to look for a car and I was walking the lot salesperson name Romano who asked me if I had any questions or I needed any help, I told him what I wanted and needed and he got me the car I wanted not pushy knows what his talking about if your looking for a car and great deal go see Romano don't waste any time go see Romano at NOP.
If you want a fun and fantastic car buying experience, go to Nissan of Portland! I spent the better half of my day going from dealership to dealership, and was either too afraid to get out of my car because of the intimidating (and shady) looking sales people all hovering waiting for me to get out. After what I thought would be a wasted day, I stopped in NIssan of Portland and was greeted and made to feel at ease right away by my sales person Nikki. She showed me several options that w...view moreould work for me and my less than perfect credit.I didn't have to do the back and forth bargaining, and I ended up getting a car I LOVE!! The finance guy Nick also made things easy- and had me laughing the whole way.\r If you want a positive car shopping experience- go see Nikki at NOP!view less
I just bought a new Niassan Armada from Nissan of Portland and it was by far the best buying experiance I have ever had with any dealer. The pricing and service I received from Nikki Larson and the new car manager was excellant.............. o BEST price by far. o Excellant follow up from sales person. (Nikki Larson) o Took care of licensing and tax payment for Washington State o Everyone we delt with to include paper work fellow (Forgot his name) was very friendly and customer responsive. Over all I can't say enough good things about Nissan of Portland. Best regards, Len Whitwer
We were very pleased with the responsiveness to our online inquiry. Chris was great to work with on the phone and email, getting us all the information we needed to make an informed decision. When we went up to the dealership, Justin was there to guide us through the test drive and to help with all the paperwork. Everyone we worked with there was friendly, professional and just great. We would definitely recommend them to others.
The service department is awesome! I take meticulous care of my car by unfortunately the clutch went out during rush hour in Portland. I contacted Thinh, he located a towing company offered and “loaner car” while mine was being repaired. He worked over on a Friday to make sure my car was repaired in time and only repaired what needed to be replaced. When I questioned him about other parts his advise was the parts were still in good condition and advised a mileage follow up instead. I know that he will always take the best care of my car, repair/replace only what it needs and for the most economical cost he can get me. I would recommend Nissan of Portland Service Center to anyone. Donna Saladin
I had a really nice experience with Boni and Jeff at Rustom Nissan of Portland. They did a good job helping me get into a new car. Boni was knowledgeable and not pushy and Jeff did a great job working with us on our trade in. I would recommend both of them. Mike M.
No exageration! Chris Harshman (the internet guy), Dennis Taggart (the car guy) and Jeff(the finance/the radio guy) are the best sales team in town. I visited all the other Nissan dealers in the Portland and surrounding areas and none compare. Friendly, straight forward, helpful and no pressure and I got the car I was looking for the price I was looking for. Don't waste your time anywhere else. And, I noticed they have lots of used cars to choose from. Good luck in your search. I feel lucky!
Everyone at Rustom was very friendly and helpful from the salesman to the guy that did the financing paperwork. At no point did I feel rushed or pressured to buy. They set me up with a great car for a great deal and I will definitely recommend this dealership to friends and family.
WE TRAVELED 9 HOURS FOR A GOOD DEAL. WE NOT ONLY GOT THAT GOOD DEAL, WE HAD GREAT SERVICE, PROFESSIONAL PEOPLE, GOOD SELECTION OF VEHICLES MATCHING OUR NEEDS ALREADY SET UP WHEN WE GOT THERE. WE ALSO RECEIVED A GOOD VALUE FOR OUR TRADE IN AND OUR NEW VEHICLE PREPPED AND FUELED FAST. WE HAVE ALREADY RECOMMENDED NISSAN OF PORTLAND TO SEVERAL PEOPLE. WE WILL SHOP THERE AGAIN!
My husband and I have been looking for an Xterra,when we ran across Nissan of Portland.We met with Kiwi who was very gracious, knowedgeable and most of all not pushy.He was able to anwser any of our questions. After trading our PT cruiser We walked away with a 2004 Xterra. Thank you Kiwi for making the transaction pleasurable. Tim and Robin Rice