Nissan response to Coronavirus Disease 2019 (COVID-19)
A measure of reassurance from Nissan
Nissan is here to ensure our customers and employees have the support they need to respond to the challenge of the coronavirus.
Current Owners
In the face of uncertainty, it’s hard to know where to turn for help. Rest assured – we’re here for you. Nissan and NMAC Customer Service may offer payment extensions allowing retail and lease customers to defer their NMAC payment(s) based on each customer’s current situation. If you are affected by the coronavirus and need to discuss payment arrangements, or require assistance regarding your NMAC account, call 1-800-456-6622 Monday-Friday 7am-7pm CST and Saturday 9am-2pm CST.
For more details, visit NMAC.
Dealer Service
As you manage taking care of your family and work during this crisis, we know that your vehicle may play a key role. And we’re here to help with that if you need us. Service Department hours of operation may be modified as local and state restrictions change, so we encourage you to book your appointment online or call your local Dealership to confirm service availability.
Future Owners
Thank you for considering Nissan during this uncertain time. To lend support during this period, NMAC is offering a Special 90-day Delayed Payment Option to well-qualified customers who purchase a select new Nissan financed with Special APR – plus we’ll cover your payments for up to two additional months. Contact your preferred dealer for details. [*]
Nissan Employees
The safety and well-being of Nissan employees is always our highest priority. To that end, we have directed those with the ability to work remotely to do so until further notice, and are extending the shutdown of our U.S. manufacturing facilities until mid-May. Some business-essential work that must be done on site will continue with enhanced safety measures. These actions are being implemented out of an abundance of caution to help reduce the risk of spreading the coronavirus.
Local Community
To support those on the front lines of the fight against coronavirus, we are using 3D printers to print headbands and assemble protective face-shields in our Tennessee, Michigan and Mississippi production facilities. These protective masks will be donated to our true heroes – healthcare workers.
